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Costumer service is bellow 0! First, This took a week to ship, then it wasn’t the size of the queen futton I purchased, had to return it! But They don’t answer the phone and reply to their emails weeks after you send it! Then charge you a shipping fee and a 25% restocking fee. I am very very disappointed.
Perfect.
Smells different, but that’s to be expected considering what it’s made out of. I love using it every night under an XL twin shikifuton. That way I have the option to fold it all up and use my floor for other things
Cat loves it
I love the structure and breathability it has. And my cat likes to sit on it
Great addition to the futon. Only complaint is the bamboo smell. But was warned about it before. Still very happy